Practical communication skills development for managers who want to get the best from their teams

Essential communication skills for managers

Proven techniques for using communications to build high achieving teams where people feel valued

Choose from a range of topics to develop a course that suits the needs of your team members and your business

  • 14 different modules
  • half day, one day, or more
  • face2face, or virtual over the phone and web

3 easy ways to book

Phone: +44 (0)20 8771 4050
Post: complete booking form in brochure

Download brochure

Format of the workshops

These workshops are very practical and directly relevant to the issues managers face. They can be tailored to the needs of teams, lines of business and communities of interest.

We will spend time working in small groups and one-on-one to resolve the challenges delegates face. They will leave with new understanding and skills sthey can implement immediately they step back into their teams.

What can you expect from our workshops?

  • A structured approach that enables delegates to develop communication skills relevant to their roles and teams
  • Content tailored to the needs of delegates and delivered in a style that makes it easy to understandand apply
  • Practical tips, tools and techniques delegates can apply straightaway back in their teams to improve communications
  • Personal coaching for each delegate during the course to ensure we meet their individual needs
  • An invaluable reference manual with all the information covered during the workshop to help delegates implement their new knowledge and skills
  • Coaching and support following the workshop to help delegates work through any issues they face.

To book a course or for further information

14 topics to choose from

Our comprehensive range of modules covers the communication skills managers say are essential for their roles.

Select the ones that are relevant to your delegates and then decide how long you want to spend on each module – 90 minutes, half a day, a day or even two days.

We’ll then tailor the course around your needs and the specific challenges delegates are facing in their jobs.

Content will include theory, models, tips, techniques, case studies, and practical individual and group work.

The modules are:

  • Active listening
  • Building relationships based on trust and respect
  • Setting clear priorities
  • Enabling collaboration
  • Conveying the organisation’s vision
  • Giving feedback
  • Recognising performance
  • Managing meetings
  • Gaining consensus
  • Motivating and persuading
  • Win-win negotiations
  • Creating respect for others
  • Distilling, explaining and articulating
  • Facilitating discussion and debate.

For more information and to book

Introducing your workshop leader

Jo Ann Sweeney FCIM FIIC BA Journalism(cert)

Jo Ann Sweeney is a communications consultant who helps teams win the support of their sponsors, senior executives and end users. She is known for her ability to clearly communicate technical and complex information so audiences understand both the detail and relevance to themselves.

Jo Ann specialises in helping clients develop communication activities that they are able to implement with the resources they have. Her results-focused approach ensures activitiess achieve their objectives, meet audience expectations, make best use of resources and deliver value to reputation and the bottom line.

She has more than 25 years experience and is a trained journalist, chartered marketer, fellow of the Chartered Institute of Marketing and fellow of the Institute of Internal Communications.

Dates and locations

These courses are run in-house at a venue of the client’s choice and can be delivered anywhere in the world.

3 easy ways to book

Phone: +44 (0)20 8771 4050
Post: complete booking form in brochure

Download brochure

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